Solution
Handle WhatsApp orders, email POs, and marketplace feeds with NLP extraction and pre-ERP validation. Mind Master captures B2B demand from any channel and validates it before it reaches your systems of record.
B2B customers send orders via WhatsApp with photos, voice notes, and mixed-language text. Manual transcription is slow and error-prone.
Purchase orders arrive as PDF attachments or email body text. Staff must manually extract line items, quantities, and delivery requirements.
Orders from Shopee, Lazada, Grab, and other marketplaces arrive through different APIs with inconsistent data formats.
The same order sent via multiple channels (WhatsApp + email) may be processed twice without automated deduplication.
SimplyFlow AI processes WhatsApp messages, extracting order details from text, images, and voice notes. Customers receive instant confirmation and can clarify ambiguous requests through natural conversation.
AI extracts line items, quantities, pricing, and delivery requirements from PDF attachments and email body text. Structured data is validated against master data before ERP posting.
OmniSync OCRM normalizes orders from Shopee, Lazada, Grab, Foodpanda, and other marketplaces into a unified format for consistent processing.
AI detects when the same order arrives through multiple channels and consolidates them into a single transaction, preventing double-processing.
Automated extraction eliminates manual data entry from WhatsApp and email orders
Cross-channel deduplication prevents double-processing of orders
Automated intake processes orders around the clock without manual intervention