Customer Success Stories

Real Results from Real Enterprises

Discover how Mind Master has helped over 500 companies across Asia transform their operations, reduce errors, and achieve execution discipline at scale.

500+

Companies Served

10+

Years Experience

98%

Client Retention

11+

Industries Served

Gas Distribution

Mega Gas

Building a Customised ERP Solution

Challenge

A leading gas delivery company struggled with manual inventory tracking, inefficient dispatch operations, and complex pricing tiers for different customer segments.

Solution

Mind Master developed a comprehensive ERP solution with real-time inventory tracking, a mobile app for dispatch drivers, and automated pricing tier management.

Results

  • Real-time inventory visibility across all locations
  • Mobile app enabling drivers to update delivery status instantly
  • Automated pricing calculations based on customer tiers
  • Reduced manual data entry errors by 85%

+40%

Delivery Efficiency

99.5%

Inventory Accuracy

-60%

Processing Time

Waste Management & Recycling

Mega Metal

Digitalising Waste Management Operations

Challenge

A regional waste management company faced challenges with manual supplier registration, paper-based vendor management, and lack of real-time inventory visibility.

Solution

Mind Master implemented a digital transformation solution covering the entire backend operations, including paperless supplier registration and digitalised vendor management.

Results

  • Paperless supplier registration process
  • Centralised vendor management system
  • Real-time inventory tracking across facilities
  • Streamlined compliance documentation

95%

Paper Reduction

-70%

Vendor Onboarding

100%

Compliance Rate

Laundry Services

Laundry Club

Real-Time Tracking for Laundry Operations

Challenge

Ensuring the right clothes reach the right outlets without missing items was a constant challenge, with manual tracking leading to errors and customer complaints.

Solution

Mind Master delivered a real-time tracking system with mobile apps for dispatch drivers and automated notifications for upcoming trips.

Results

  • Real-time tracking of all items in the system
  • Mobile app for dispatch drivers with route optimisation
  • Automated notifications for upcoming deliveries
  • Zero missing items through barcode tracking

0%

Missing Items

98%

On-Time Delivery

+45%

Customer Satisfaction

Food Supply Chain

LHH Vegetable

E-Commerce Transformation

Challenge

A leading fresh vegetable supplier needed to pivot from B2B wholesale to B2C e-commerce during market disruptions, requiring integration with multiple marketplaces.

Solution

Mind Master powered a new B2C e-commerce website with seamless integration to major marketplaces including Lazada, Qoo10, and Shopee.

Results

  • New B2C revenue stream established
  • Integration with 3 major marketplaces
  • Unified inventory management across channels
  • Automated order processing and fulfillment

+35%

New Revenue

-80%

Order Processing

3x

Market Reach

Gas Distribution & Piping

SHHE

ERP System for Multi-Country Operations

Challenge

A gas distributor with subsidiaries in Singapore, Malaysia, and China struggled with manual inventory tracking prone to human errors and lack of visibility across locations.

Solution

Mind Master developed a robust ERP system that digitalised entire operations, providing real-time stock visibility through a mobile app and improved supplier management.

Results

  • Real-time inventory visibility across 3 countries
  • Mobile app for instant stock checks
  • Improved supplier relationship management
  • Eliminated manual tracking errors

-95%

Inventory Errors

Real-time

Stock Visibility

+50%

Supplier Efficiency

Security & Property Management

iSavvi

SaaS Visitor Management System

Challenge

Security teams needed a centralised, paperless solution for managing visitors across multiple properties with different user types including guards, residents, and visitors.

Solution

Mind Master created a SaaS-based Visitor Management System with three integrated apps: iSavvi for Security Guards, iCasa for Residents, and iKiosk for Visitor Self-Registration.

Results

  • Paperless visitor registration process
  • Centralised control for security teams
  • Self-service kiosk for visitor registration
  • Real-time visitor tracking and alerts

-75%

Check-in Time

-40%

Security Incidents

95%

User Adoption

Ready to Write Your Success Story?

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